Being a leader has been and continues to be one of the greatest and most rewarding accomplishments of my life.
To be a great leader, one must have Grit, Dedication, Commitment, and Heart. We are an industry made up of “people serving people”. This industry is hard and often times it takes over our lives. BUT…It doesn’t have to if you have a team of rockstars executing your vision, brand, products, and services.
Building teams in the Hospitality Industry starts with a Leader saying the hard thing (nobody wants to hear), explaining why, and following through with a solution.